000 00405nam a2200169Ia 4500
000 00002532
008 231103s9999 xx 000 0 und d
020 _a0766814157
041 _aBM
090 _a647.9406
100 0 _aFord, Robert C
245 0 0 _aManaging the guest eperience in hospitality
260 _bDelmar Thomson Learning
_c2000
300 _aiv:432
300 _c24cm
650 0 _aTEKNOLOGI
999 _c7581
_d7581