TY  - BOOK
AU  - MAREE THYNE
AU  - ERIC LAWS
TI  - HOSPITALITY,TOURISM & LIFESTYLE CONCEPTS,IMPLICATION FOR QUALITY MANAGEMENT & CUSTOMER SATISFACTION
SN  - 9780789027559
PY  - 2004///
PB  - THE HAWORTH HOSPITALITY PRESS
KW  - TEKNOLOGI
ER  -